We, Hallo Familie GmbH & Co. KG, take the protection of your personal data very seriously and strictly adhere to the statutory provisions on data protection and privacy, in particular the General Data Protection Regulation (GDPR) and the German Teleservices Data Protection Act (TDDSG). The following declaration gives you an overview of how we guarantee this protection and what type of data we use for what purpose.

Security of your personal data

Hallo Familie GmbH & Co. KG protects your personal data against unauthorised access, use or publication. Hallo Familie GmbH & Co. KG ensures your personal information that you save on the server remains in a controlled, secure location that prevents unauthorised access and publication. For this purpose, we have concluded individual order processing contracts that comply with the new GDPR with all our external service providers who process personal data (e.g. payment service providers, Google Analytics). These contracts ensure compliance with European data protection provisions, both within and outside the EU. What’s more, we always deliver any personal data which is processed outside the EU without personal identification features (e.g. using scripting extensions for Google with “anonymizelIP”). The result is guaranteed anonymity of users. For your protection, any personal data you enter goes through an encrypted internet connection via a secure socket layer (SSL).

Collection and use of personal data

HalloBabysitter collects your personal data when you voluntarily enter it during registration for our services. Personal data is data that contains information on personal or factual circumstances of a specific user or a user who can be identified. When you register with, we ask for the following personal data: surname, first name, gender, date of birth, address including town/city, post code and street, phone number and email address. In order to handle purchasing processes for paid services, we also require bank or credit card data.

How we handle your personal data

HalloBabysitter does not pass on your personal data to third parties without your consent unless there is a statutory obligation to do so or a third party provides the service in its own name and for its own account. By accepting our General Terms and Conditions, you consent to HalloBabysitter transferring personal data to external service providers for the duration of the service relationship if this is necessary for provision of the service offered. This applies e.g. to our provision of paid services (Premium membership), where it is necessary for us to pass on data required for order processing to a payment service provider (e.g. PAYONE) selected by you. You have the right to retract your consent with effect for the future at any time by sending us an informal declaration. Furthermore, you have the right to demand and receive at any time information about your personal data that we have saved. To do this, simply send us an informal request by email, post or fax. You will find the contact details for this in our Disclaimer. Under certain conditions, we can pass on your personal data to third parties if this serves the original commercial purpose (arranging contacts with care persons). This applies in particular in the case of the sale of the company or even only part of the company (assets), when the purchaser has the same business purpose and declares to us that it will observe the provisions of the GDPR (authorisation). This ensures protection of your personal data from unauthorised access by third parties and guarantees that your personal data is only processed within the specific purpose of our services and in compliance with the GDPR.

Use of cookies

HalloBabysitter uses cookies at various points of our website. Cookies are small text files deposited on your computer and stored by your browser. The cookies we use are session cookies. They are automatically deleted after you quit the website. Cookies do not implement programs, do not damage your computer and do not contain viruses. We use them to make our service more effective and tailored to your needs as closely as possible. You can change the settings in your browser to determine whether cookies are blocked or only accepted after confirmation. However, if you block cookies you will not be able to fully use all the features of

Google Analytics

HalloBabysitter uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called cookies. These are text files saved on your computer that enable an analysis of your use of the website. The information the cookie generates on your use of this website is usually sent to a Google server in the USA and saved there. On our website, we have supplemented Google Analytics with the code “gat._anonymizeIp();”. This guarantees anonymised recording of IP addresses (IP masking). This means that Google previously truncates your IP address within the member states of the European Union or other states that are party to the Agreement on the European Economic Area. Only as an exception is your full IP address first sent to a Google server in the USA and truncated there. On our behalf, Google uses this information to analyse your use of the website, to compile reports on your website activities and to provide further services concerning your website and internet use. We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you wish to opt out of this, you can disable it using the ad settings manager ( Your IP address obtained by Google Analytics from your browser is not linked with other Google data. Additionally, you can prevent the transfer to Google of the data generated by the cookie and relating to your use of the website (including your IP address) and prevent Google from processing this data. Google has created a browser plugin for this purpose, which you can download here and install. You can prevent data capture by Google Analytics on this website by clicking on this link: Disable Google Analytics 

Facebook social plugins

HalloBabysitter uses social plugins (“plugins”) of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the note “Facebook social plugin”. When you access a page on our website that contains one of these plugins, your browser creates a direct connection to a Facebook server. Facebook transfers the plugin contents directly to your browser and your browser connects this to the website. The integration of the plugin means Facebook is informed that you have accessed the corresponding page on our website. If you are logged in to Facebook at this time, Facebook can directly link your use of the website to your Facebook account. If you interact with plugins, e.g. by clicking the “Share” button, your browser sends the corresponding information directly to Facebook, where it is saved. If you don’t want Facebook to link the data collected via our website to your Facebook account, simply log off from Facebook before visiting our website. To find out about the purpose and extent of data collection and its processing and utilisation by Facebook as well as your rights and settings options for the protection of your privacy, see the privacy policy of Facebook.

Twitter plugins

HalloBabysitter uses plugins from Twitter Inc. (Twitter). The Twitter plugins (tweet button) are indicated by the Twitter logo on our website. You can find an overview of tweet buttons here. When you access a page on our website that contains one of these plugins, your browser creates a direct connection to the Twitter server. This indicates to Twitter that you have visited our website with your IP address. If you click the Twitter tweet button while logged in to your Twitter account, you can link the contents of our website to your Twitter profile. This enables Twitter to link your visit to our website to your user account. As the provider of the website, we do not receive any information about the contents of the data or how Twitter uses it. If you don’t want Twitter to identify you as the user of our website, simply log out of your Twitter account. For more information about this, read the privacy policy of Twitter.

Rectification and deletion of data

At any time you can see the personal data and settings saved to your HalloBabysitter account and correct or delete them. You also have the right to revoke your consent to HalloBabysitter collecting and saving your personal data. You can revoke your consent by sending an email to However, if you do this, you will no longer be able to fully use our services. This also applies if an authorised third party continues to offer the service.

Information on saved data

You have the right at any time to request information about your stored personal data, its origin and recipients as well as the purpose for which it was saved. Your trust is important to us. We will be happy to inform you about your personal data we have saved. Please send your request for this in writing to: Hallo Familie GmbH & Co. KG, Donnerschweer Straße 42, 26123 Oldenburg. You also have this right if your data is used by a third party in an authorised and legitimate way.